American Family Insurance - Brian Robinson in 2405 14th Avenue Southeast
American Family Insurance - Brian Robinson in 2405 14th Avenue Southeast, Oregon: consumer reviews, opening hours, driving directions, photos etc.
Opening hours American Family Insurance - Brian Robinson: Closed now
| Monday | 09:00 am — 05:00 pm |
| Tuesday | 09:00 am — 05:00 pm |
| Wednesday | 09:00 am — 05:00 pm |
| Thursday | 09:00 am — 05:00 pm |
| Friday | 09:00 am — 05:00 pm |
Rating by customer reviews
(3.67 / 5) based on 3 reviews
★ ★ ★ ★ ☆
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☆ ☆ ☆ ☆ ☆ Customer Reviews about American Family Insurance - Brian Robinson:
- ★ ☆ ☆ ☆ ☆I cannot recommend Brian’s agency due to extremely poor service. I expect integrity, professionalism and advocacy in my insurance agent. I did not receive that from Brian. The company he represents, Burns & Wilcox, “recommended” (read: demanded) our small business make some expensive changes to its interior. And the justification for those changes? Burns & Wilcox would not provide a valid justification; the company originally provided two reasons, but neither were accurate. When pointed out that neither reason was valid, a good insurance agent would have been an advocate for his clients. I expected Brian to tell Burns & Wilcox that if the company could not cite any code or law that required us to make the changes that we didn’t have to alter our interior. Instead, Brian gave us an ultimatum: Make the changes demanded by x-date, or he would cancel our policy. We saved him the trouble by canceling it ourselves. We also filed a complaint with the Oregon Insurance Commissioner’s office against Burns & Wilcox, and Brian Robinson’s agency for harassment and intimidation. There’s no excuse for the way Brian handled himself with our business. He either works for us or against us, and he definitely was not working for us.By John Anderson, June 09, 2017
- ★ ★ ★ ★ ★We have had Brian Robinson as our insurance agent for years and couldn't be happier with him! He's super nice, very accommodating, always quick to respond, and has great rates! Would definitely recommend him for all of your insurance needs!By Ashley Michelle, April 11, 2017
- ★ ★ ★ ★ ★Brian Robinson has been my home and auto insurance agent for 5+ years and I am thrilled with his service. He keeps in contact, answers me back right away if I have a question and is always polite, friendly and knowledgeable. He seeks out the best rates for me, which I really appreciate. I've recommended Brian to several people and they are all extremely happy with his customer service as well. Highly recommended!!By Sharon White, October 15, 2016
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☆ ☆ ☆ ☆ ☆ Photo gallery of American Family Insurance - Brian Robinson
About American Family Insurance - Brian Robinson in Albany
American Family Insurance - Brian Robinson is business services based in Oregon.American Family Insurance - Brian Robinson is located at 2405 14th Avenue Southeast, Albany, Oregon. You can find American Family Insurance - Brian Robinson opening hours, address, driving directions and map, phone numbers and photos. Find helpful customer reviewsand write your own review to rate the business service.
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